Current CannTrust CEO is Certain that the Company Can Regain Health Canada’s Trust, but There Could Also Be Evidence of a Deeper Problem
CannTrust’s cover-up of their unlicensed grow rooms ultimately led to the CEO being fired and its chairman resigning. Now, it is up to Interim CEO Robert Marcovitch to steer CannTrust in the right direction – assuming Health Canada wants to give them the chance.
According to BNN Bloomberg, Markovitch was originally appointed to lead a special committee aimed at gathering information on the incident. It is still ongoing, but clearly uncovered enough to oust members of its top management.
With talk of selling the company still circulating the industry, CannTrust has their work cut out for them if they want to get back into Health Canada’s good graces.
Interestingly enough, investigators spent so much time looking internally that they seem to have missed something in plain sight. CannTrust’s employee reviews on the career website indeed.com – taken at face value – paint a very dysfunctional picture.
CEO Expresses Confidence in CannTrust’s Recovery
With recent events tanking their stock and generating horrible PR, CannTrust is buried in a mound of shame and controversy. But in an interview with BNN Bloomberg, Robert Marcovitch said he was “comfortable” that CannTrust could make the necessary changes to become compliant.
In his interview, Macovitch expresses his company’s desire to act in good faith:
“Certainly, we are very comfortable that we can separate ourselves from that which plagued us and brought us to where we are and [will] move forward with full compliance with Health Canada and give them the comfort that we are absolutely rehabilitated.”
The interim CEO goes on to explain that, while CannTrust still has “a lot going for [them],” their present evidence indicates these circumstances are the result of a few bad people – specifically former CEO Peter Aceto and former Chairman Eric Paul, who knew about the violations.
Investigation Still Ongoing
Although major heads did roll last week, Markovitch tells BNN Bloomberg that the investigation is far from over:
“We have not sat on our hands and we want to know the facts. As we continue to gather them, as we continue to have a level of confidence, we will act. We’ve been very busy dealing with the internal parts and pieces.”
Markovitch hopes that the scandalous information about CannTrust’s senior leadership will be the last his team uncovers. Still, he is perfectly aware that this could run much deeper.
We may not have all of the answers from Markovitch, but sometimes we can glean a lot of information about a company by talking to its employees.
Poor Employee Reviews
Out of curiosity, we decided to see what employees thought of the company, with indeed.com being an ideal source.
Given that the reviews are anonymous and we have no way of questioning them, it is important not to take these testimonials as irrefutable proof. However, there appears to be a pattern that points to some serious issues going on at the very bottom of the corporate ladder.
CannTrust has a rating of only 2.7 out of five stars on the site. One star reviews are the most common, with all of the key categories receiving mediocre grades.
On average, employees gave 2.6 (out of five) for work/life balance; 2.5 in salary and benefits; 2.6 with job security and advancement and 3.1 for culture. But most telling of all is that the “management” category received the lowest score, at 2.4.
One common gripe is the unprofessional – if not abusive – leadership. One grow tech from Fenwick, Ontario writes:
“Management is horrible as well as there [sic] leads and seniors. They constantly break labour laws that affect your physical and mental well being… Don’t dare question there [sic] integrity it puts a bullseye on your back…. The gossip between management and leads is unbelievable they share all personal confidential information right down to there [sic] basic grow techs, never mind the favoritism…”
This is not the only example. A currently employed harvest technician from Fenwick gives a similar story:
“The managers refuse to see that the whole operation is falling apart. They ignore labour laws and if anyone speaks up about anything they instantly get a target on their back and get write ups for literally nothing. No consideration for their employees whatsoever.”
A former patient benefits administrator from Vaughn plainly writes:
“Management is poor to say the least and really don’t show any respect to you.”
One final example comes from a former packaging technician from Vaughn:
“There’s [sic] a lot of instructions from different bosses. It brings confusion and [a] rambling effect to the work. Quite biased; favoritism gets to have a chance to have a better opportunity of excelling.”
In all fairness, there were some stellar reviews. But what seems odd is that the five star reviews are oddly specific.
For instance, some other recurring complains include poor pay and benefits and inability to advance due to favouritism. Yet the five star reviews seem to deny them with fervour. One responded with:
“Fair pay, good benefits. All you have to do is show up, work hard and you can move up the ladder swiftly. All these shady reviews you see are from people that were fired because they couldn’t hang with the hard workers that believe in putting out top quality product. “
The claim about critics being disgruntled ex-workers is false, as many of the negative reviews come from current employees.
Interestingly enough, one grow technician from Fenwick actually retorted:
“Someone a few days ago mentioned shady reviews on here. They all happened and reflects the truth, nothing is shady about them.”
It is important to note that these reviews are merely the opinions and accounts of individual employees. While the convergence is compelling, we cannot say for certain whether the issues described are completely accurate.
However, it would be a good idea for the investigative committee to look into these matters. An organization cannot fix itself if it is rotting from the inside.
WeedAdvisor’s Support for CannTrust’s Compliance
As a business in the marijuana industry, WeedAdvisor does not want to see a fellow organization close down. The actions of a few should not have to affect the livelihoods of others – a reality that will happen should Health Canada pull CannTrust’s license.
Should CannTrust manage to meet Health Canada’s requirements, WeedAdvisor will be happy to offer a variety of business solutions to aid in regulatory compliance, which keeps a sharp eye on company activities, stopping issues before they become a problem.